HERE TO HELP +1-833-610-2030

How To: Manual Payments On The ShineOn Shopify App



What's up guys, this is Matt from ShineOn here and today I've got a nice quick and easy tutorial for you on how to arrange manual payment for orders on the Shopify app. So if you have orders that are sat there and say awaiting payment, this is for you, they could be awaiting payment for lots of different reasons, they could have been duplicated, they could have had incorrect shipping details, the auto billing feature might have not worked. But whatever the reason, if you've got orders there that say awaiting payment, and you need to make a manual payment, this is how you do it.

So the first thing you need to do before we can make any payments is you need to make sure that you have a payment your payment information set up into the app. So go to the app dashboard, click setup. Then when you're in here, you will need to go to all settings which is just on the right here. So you'll need to click this. And then it will take you to the all settings menu where you can find all of the settings. You need to scroll down to near the bottom where it says payment. So this is where you would add your details. So you can add a PayPal account or you can add a card on there. So make sure that that is been inputted first before you do anything else because you won't be able to make payment without the payment details.

So once you've got the payment details in there, or if you already have them in there, you go to orders. Now, within orders, this is going to show you all of the orders that you have. So we want to filter it, there's a few different ways that we can find the awaiting payment orders. The first way is if you just want to pay for all of your orders all at once that are awaiting payment that's dead easy, you just go down into the bottom right here, click this button and go pay or awaiting payment orders that will just pay them all and then you'll be done. But if you want to separate your orders across, for example, a few different payment methods, you want to pay half of them on one card or half of them on another card which you can do. And then you'll need to filter them and choose the ones you want to pay for. So to do that, you have to go to the status filter, which is just here, and then click awaiting payment. Now this will filter all of the orders to just the ones that are awaiting payment. Once you've done that, you can select the individual orders that you want to pay for and then a new option will appear down here in this menu that says pay selected pending orders. Now we're going to go ahead and click that. Now what it does now is it shows you the charge, so how much should you to pay it also shows you your payment option. So this is why you need to set up the payment details first because you will not be able to put the payment details in here you need to do that first. So you just drop down the box, select whatever payment information card that you want to use. And then you go ahead and you click Pay Now once you've clicked pay now it will go ahead and produce an invoice. So you can you'll get an invoice information there and it tells you the amount that's been paid for. And that's all there is to it. If you want to make manual payments, that's exactly the way guys. Thank you for watching and I'll see you all again soon.